FAQs

Frequently asked questions

Can't find what you're looking for? Email us at soulfulsipsjuice@gmail.com.

What makes Soulful Sips juice different?

Our juices are freshly pressed from fresh fruits and vegetables. They are made to complement a healthy lifestyle and to make self-care simple and enjoyable.

How should I store my juice?

Our juices are perishable. Refrigerate them as soon as your order arrives and enjoy them by the use-by date on the bottle. Shake well before drinking.

How does Build Your Own Box work?

Choose your box size, then pick your flavors until the box is full. You can mix as many flavors as you like or fill the whole box with one favorite. Once your box is full, add it to your cart.

What are juice bundles?

Bundles are ready-made sets of our juices. They are an easy way to try a range of flavors without building a box yourself.

How much does shipping cost?

Shipping is calculated at checkout based on your address and the size of your order.

Can I return my order?

Because our juices are fresh and perishable, all sales are final and we can't accept returns or exchanges for a change of mind.

My order arrived damaged or incorrect. What should I do?

Contact us within 24 hours of receiving your order. Include your order number and photos of the issue and we will review it and offer a refund or replacement when appropriate.

Can I cancel my order?

Orders can be canceled before preparation begins. Once your order has been prepared, we may not be able to cancel it.

I have a food allergy. Can I still order?

Please review the ingredients on each product page before ordering. If you have food allergies or dietary concerns, contact us before placing your order.